Business Solutions - Overwhelmed and Frustrated
By: Bruce Snell
Common Problem: My organization is experiencing growth that I have worked very hard to develop. My challenge is that I am getting overwhelmed and frustrated with my employees. At times it seems that I am working more hours and listing to my employees grumble.
Solution: Most people work so hard on growing the organization, “to get it up and running”, that they spend almost no time on developing the systems to achieve this. They become not only overwhelmed with the existing way of doing business, but with the desired and achieved growth.
These systems need to be MPSM©… Managed, Planned, Scheduled and Monitored.
Your frustration and longer hours are due to the 4 barriers to quality. There comes a time when you have to delegate responsibility, or your growth and stability becomes directly limited to your stamina and not your organizations. As time goes on your communication becomes less frequent, no written procedure and a hit and miss training effort. Fear creeps in as the organization becomes disconnected from your expertise. Everyone is trying to do what they think you want them to do. This dysfunction is frustrating to all, and all feel powerless.
In summary, get the employees involved; supply them with personal, process and professional development skills to help define your organization. This in itself will improve your existing business and bottom line and will also create a platform for your growth.
Bruce Snell is a business consultant now based in Columbia, South Carolina. His company, BSG International, has worked with businesses globally for the last ten years. For more information, visit www.BSG-International.com